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Speak to a UK Customs Specialist
One-to-one guidance for personal imports, exports, customs charges, documentation and first-time shipments.
If you need tailored advice specific to your shipment or new business setup, our customs specialists can guide you through the process and help you avoid delays, unexpected charges and compliance issues.
Who Are Consultations For?
First-time
Importers & Exporters
Understanding the process & guidance on your first shipment.
Businesses setting up international trade
​Guidance on customs requirements, VAT and documentation.
Personal shipments & one-off movements
Support understanding customs processes and requirements.
Shipments with customs issues
Help understanding delays, requests or customs procedures.
What’s Included
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Guidance tailored to your shipment
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Explanation of duties and VAT
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Advice on customs documents
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Help understanding commodity codes
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Import/export process guidance
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Advice on Incoterms and responsibilities
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Guidance on dealing with couriers or customs requests
Consultation Pricing
Customs Consultation
£75
Incl VAT
Includes:
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30 minute phone consultation
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Advice and guidance on customs requirements for personal shipments OR for new businesses
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Follow-up summary email
If additional support is required beyond the consultation, we will advise on the most suitable next steps based on your requirements
Why Seek Advice Before Shipping?
Many customs issues arise because key requirements are missed before goods are shipped. Seeking advice early can help prevent delays, unexpected charges and documentation problems later in the process.
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Avoid costly mistakes
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Understand total landed costs
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Ensure correct documentation
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Reduce customs delays
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Get clarity before committing to shipment
Our operational phone support is reserved for business customers with active commercial shipment requirements.
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Consultations are the best option for:
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personal shipments
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first-time importers/exporters
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one-off movements
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business setup guidance
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customs issues requiring tailored advice
